As a PacificSource member, you pay nothing for routine physicals, routine mammograms, immunizations, routine colonoscopies, well-baby care, and more. Plus, there’s no charge for several preventive prescriptions. And that’s just for starters.


PacificSource is always seeking ways to deliver higher quality of care at a lower cost to its members. Whether it’s how you access the care you need when you need it or how to take advantage of the services and resources to be your best self, it can’t hurt to incorporate a few strategies to be a more savvy member:

  1. View your provider as a go-to health champion
    By establishing a relationship with a primary care provider, or your personal doctor, you’re doing yourself a world of good. Making the effort to select the right doctor means you’ll be more equipped for your health journey through the ages. Your personal provider is not only committed to getting to know you and your health history and goals, but he or she is also part of a larger well-coordinated network of health professionals designed to focus on you. Through regular checkups, screenings, and examinations, your personal care provider guides you toward your healthiest self year after year, and charts the course if faced with a health concern. As you move through life, the relationship with a primary care provider has a way of paying big wellness dividends.
  2. Communicate—because you have options
    Communicating regularly with your doctor’s office—and PacificSource customer service—can mean fewer emergency visits, better medication management, and fewer hospital admissions. And for those times when an in-person office visit just doesn’t seem realistic or necessary, ask about on-demand access to doctors by phone or video. There’s also 24-Hour NurseLine, an all-hours free resource to get trusted health information and advice from a nurse. Getting the right kind of care at the right time saves both time and money.
  3. Use your preventive care benefits
    You’ve probably heard it before, but it’s worth repeating: Regular checkups, shots, and screenings are vital to good health. Your primary care provider can help coordinate which tests and shots are right for you, based on age, gender, and family history. With PacificSource, there’s a $0 copay for the following preventive screenings, including:
    • Yearly wellness examinations
    • High blood pressure and cholesterol tests
    • Diabetes and colon cancer screenings
    • Breast exams, mammograms, and PAP tests
  4. Ask for generic drugs
    It shouldn’t be any surprise, but generic drugs typically cost less than brand-name versions. Generics are approved by the FDA and contain the same active ingredients as brand-name drugs. With a PacificSource preferred pharmacy, the saving on your prescription is often significant.
  5. Make the most of wellness programs
    Ask us about the no-cost opportunities and discounts to help you quit smoking, assess your health, and be your best self. The Active&Fit Direct™ program provides you with discounted access to a broad network of participating fitness centers. Saving money while improving your health is hard to beat.
    Take charge by getting more empowered to:
    • Eat a healthy diet
    • Get enough sleep
    • Increase activity and move more
    • Quit smoking and avoid secondhand smoke
    • Keep your weight under control
  6. Let your opinions be known
    Have you recently received a survey asking about your healthcare
    experience? These follow-up questionnaires can make a difference in the long run. They can be a great way to share what’s going well, and what could be improved. We care about your experience and use the feedback to improve our services.

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