How was your healthcare this past year?

Sharing your experiences helps improve your care It’s almost time for the Consumer Assessment of Healthcare Providers and Systems, an anonymous annual survey that measures patient experiences with the healthcare system, which includes providers, healthcare facilities, and health plans such as those offered by PacificSource. Patient experiences include communication [...]

2024-02-05T14:18:54-08:00February 7, 2024|Industry Insights, Understanding Insurance|

The public health emergency is ending May 11

Benefit changes are coming as a result Everyone has been impacted by the public health emergency over the last several years. This is why PacificSource worked diligently to prioritize the healthcare needs of its members. Now, as the public health emergency officially ends May 11, we want to make [...]

Starting June 1: easier access to care away from home

Introducing in-network access to healthcare providers nationwide through our new collaboration with Aetna Signature Administrators® Please note: The following information applies only to PacificSource members covered by an individual, employer, or student health plan. Whether you’re on vacation, traveling for work, or you reside outside the PacificSource four-state network [...]

Help us make healthcare better

Your opinion matters. You may soon receive an important survey from Press Ganey. If you get the mailing or email version, you can participate in a national effort to assess and improve healthcare in America. Survey participants are chosen at random, and there are good reasons for you to [...]

2023-01-23T10:00:45-08:00January 23, 2023|Leadership Insights, Understanding Insurance|

Need help getting care? Member Support Specialists have you covered

Sometimes people need a hand when it comes to healthcare. PacificSource members can get help from our Member Support team. Here are some of the ways we can assist: Basic needs Housing—Connecting you with resources to help pay rent, mortgage, or other housing-related costs. Food—Connecting members experiencing food insecurity [...]

2022-12-06T09:55:29-08:00November 28, 2022|Healthy Life, Understanding Insurance|

Help us make healthcare better

Your opinion matters! You may soon receive an important survey from SPH Analytics. If you get the mailing or email version, you can participate in a national effort to assess and improve healthcare in America. Survey participants are chosen at random, and there are good reasons for you to respond: [...]

2021-05-03T14:49:12-07:00January 15, 2021|Industry Insights, Understanding Insurance|

Liftoff: the new PacificSource.com is live

You’re probably already seen some of it. We hope you’re as excited as we are—it’s for all of us. No, really. There’s a fresh new look and feel designed with members and shoppers in mind. Browse around Explore the intuitive paths and simple search tools to find whatever you might [...]

2020-07-29T13:05:34-07:00July 20, 2020|Industry Insights, Understanding Insurance|

6 Refreshers to Get More Out of Your Health Plan

As a PacificSource member, you pay nothing for routine physicals, routine mammograms, immunizations, routine colonoscopies, well-baby care, and more. Plus, there’s no charge for several preventive prescriptions. And that’s just for starters. PacificSource is always seeking ways to deliver higher quality of care at a lower cost to its members. [...]

Seeing the doctor soon? Make the most of your appointment

Because time with your primary care provider is such an important part of managing a health concern or existing condition, make the most of your appointment by: • Being honest. It’s important that your doctor has a clear understanding of your concerns, symptoms, and questions. Details of what you’re experiencing [...]

2019-12-02T20:26:20-08:00March 8, 2019|Healthy Life, Understanding Insurance|

Five Things You Should Know About Medicare

Whether you’re new to Medicare or have been enrolled for a while, it can be complicated. At our Medicare events and in their day-to-day work, our representatives field a variety of Medicare-related questions from members and the public. Here’s a random sampling along with answers and resources to help you [...]

2019-12-02T20:28:04-08:00February 7, 2019|Understanding Insurance|
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